It’s Time to Kill the Heat Map

Scott A. Whitmire March, 2019 Karen, the leader of one of our major business units, stopped me in the hall the other day. “Can I ask you a question? Frankly, I think I should know this, but I’m just not sure.” “Sure,” I replied, not knowing what to expect. Karen pulled out a diagram that…

Why is Business Architecture so Hard?

Scott A. Whitmire October, 2017 Over the years, I’ve had the honor to mentor talented architects. We’ve been through architecture reorganizations, new managers, new jobs, ups, downs, and everything in between. One of them has learned first-hand how difficult it is to lead business change, regardless of the presence of executive support. Business people are…

Business Architecture: Investment vs. Cost

Investment vs. Cost When times get tough, revenues have a way of disappearing. Expenses, however, tend to stick around without deliberate and often painful action. The mantra is to “cut costs” or “drive costs out of the system” (these are not the same thing). During this cost-cutting process, the distinction is often made between a…